SiriusOne:
Case Studies: CUSTOM-SOFTWARE-DEVELOPMENT
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AI-Powered Customer Support Automation
SiriusOne designed and deployed a multi-channel AI agent system combining voice AI, text automation, and a real-time agent copilot — reducing average handling time by 52%, increasing first-contact resolution to 89%, and enabling the existing team to process 3.4x more interactions per agent per day.
Tech Stack: Cloud: AWS, AI/ML: GPT-4o · RAG · Voice AI · intent classification, Voice: Twilio · WebRTC, Backend: Python · FastAPI · PostgreSQL · Redis, Security: PII masking · RBAC · audit logging
AI-Powered Quality Control for Banking Operations
SiriusOne designed and deployed an AI-powered quality control system that connects to existing branch infrastructure, analyses staff behaviour and service compliance, and delivers structured alerts and reports directly to branch managers and regional supervisors — turning a reactive audit process into a continuous, automated compliance operation.
Tech Stack: Computer Vision: OpenCV · PyTorch · TensorFlow · ONNX, Video: RTSP · ONVIF · IP camera integration, Backend: Python · FastAPI · PostgreSQL · Redis, Cloud: AWS · EKS · Lambda, Frontend: React · TypeScript, Security: On-premise processing · RBAC · GDPR-aligned retention
Enterprise Azure Data Warehouse Modernization
SiriusOne modernized a fragmented reporting infrastructure for an international healthcare organization, replacing manual 800-CSV pipelines with an automated, scalable Azure-based Data Warehouse.
Tech Stack: Cloud: Azure, Ingestion: Azure Data Factory, Storage: ADLS, Database: Azure SQL / Synapse Serverless, Security: Azure Key Vault, Analytics: Power BI, Governance: GDPR-aligned framework
AI-Powered Credit Risk Analytics Platform
SiriusOne delivered an AI-powered credit risk analytics platform combining vintage analysis, portfolio segmentation and a chatbot interface that allows stakeholders to explore risk indicators using natural language.
Tech Stack: Cloud: AWS, Data Processing: SQL-based analytics pipelines, Analytics: Vintage analysis engine, AI Layer: Natural language query processing, Visualization: Interactive dashboards, Integrations: Core banking data sources
AI-Powered Loan Application Automation
SiriusOne developed an AI system that automated loan application processing using document analysis and decision models. The solution significantly reduced manual review time and improved processing accuracy — enabling the client to handle higher application volumes without scaling headcount.
Tech Stack: AWS, OpenSearch, OpenAI, LLM, RAG, Python
End-to-End IoT System for Industrial Dehumidifier
SiriusOne upgraded an IoT-enabled dehumidifier, enhancing firmware, enterprise WiFi, security, and user experience. New features included airplane mode, customizable LED lighting, and improved enterprise network compatibility, boosting functionality and usability.
Tech Stack: C, C++, Bare Metal, RTOS, Bluetooth, WiFi, Embedded Security
Cloud-Native Middleware Platform for Logistics
SiriusOne built a cloud-native middleware to modernize logistics, enhance scalability, and
automate processes. The solution replaced a monolithic system with microservices, improving efficiency and reliability.
Tech Stack: AWS (Lambda, ECS, S3, DynamoDB, API Gateway, CloudFormation), Node.js
AI-Driven Anti-Money Laundering (AML) System
SiriusOne implemented an AI-powered AML detection system that enhances fraud detection by analyzing transaction patterns, risk factors, and anomalies. The solution significantly reduced false positives, improved regulatory compliance, and increased operational efficiency.
Tech Stack: Python, TensorFlow, Scikit-Learn, Apache Spark, AWS (S3, Lambda, SageMaker), PostgreSQL
